Thank you for visiting Luminarium Jewelry.
If you are not entirely satisfied with your purchase, we're here to help. You have 14 calendar days to return an item for exchange, store credit or refund from the date you received it in the mail. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Please include your receipt for proof of purchase. Sale items are non-returnable.
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
If you want to return your item, or have any questions, please reach out by filling out the contact form, or email firstname.lastname@example.org. We will respond promptly.